Terms & Conditions

Below you will find the warranty information and return policy for the Electra-Press™ and press accessories.

If you have any further questions please let us know. We are here to help now and will continue to be after you buy your Electra-Press.


LIMITED WARRANTY

During the warranty period, any product found to be defective due to improper material or workmanship under normal use and maintenance will be repaired or replaced using new or refurbished parts at no charge.

This limited warranty applies to physical goods and only physical goods.

The warranty period is 180 days from the date of purchase. A replacement physical good or part assumes the remaining warranty of the original physical good or 90 days from the date of replacement or repair, whichever is longer.

This limited warranty does not cover any problem that is caused by conditions, malfunctions, or damage not resulting from defects in material or workmanship. Use of other manufacturers molds with the Electra-Press™ will void the warranty.

For warranty service, please contact jp@muddysoapco.com


RETURN POLICY

While we are confident you will love your Electra-Press™ as much as we do, if you are not 100% satisfied you have 30 days from the purchase date to return it. Muddy Soap Co will refund the purchase price minus a 15% restocking fee. Shipping and handling charges are not refundable. Customer is responsible for shipping fees associated with returning the product to us. Returned products must be in the condition you received them and must be packed in the original box and/or packaging.

To authorize a return, please contact jp@muddysoapco.com